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Category: Business
Close Shouldn’t be Good Enough
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My favourite local bike shop has a problem, and that sucks for me because I’m the one that ends up paying for it. The problem is that every time I take my bike in for service I end up taking it back a second time to ‘fix’ something that’s not working quite right. This week…
Components of a Good Project Plan
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Planning is so important, but often the first thing abandoned, and that’s sad. I’m really good at maintaining my weekly planning sessions but I’m not always great at doing a project plan. By ‘not always great’ I mean that until recently, I haven’t really had any specific method to build out proper project plans. A scope…
This should be your only goal in hard client conversations
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Do you ever have to talk to a client about budget or the features they want to ‘throw in’ to a project? How about talking to a client that’s clearly not happy with your work and has requested a call? It sucks and it’s stressful usually, until you make one crucial change in your goal…
I don’t want to be satisfied
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There are a few things I don’t want to be in life. I don’t want to be satisfied and I don’t want to be average or normal. Normal is broken. Normal is having credit card debt and student loans. A ’normal’ freelancer is constantly searching for the next client. Actually, scratch that. They’re not searching…
You failed if the client asks for an update
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I’ve got a bold statement for you: If you get an email from a client asking for a status update you already failed at the project. Yes, you read that right: If your client asks for a status update you failed on the project. Asking for a status update means your client didn’t have any…
Success Takes Sticking Power
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I’ve written before about the importance of specializing in your business. In short, if you’re tired of getting undercut on price and not being able to charge the rates you think you’re worth, the solution to your problem likely comes back to specializing — or rather, your lack of a speciality. Thicken Josh Strebel, CEO of Page.ly,…
The Winning Strategy for Top Sales People
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Have you ever ‘lost’ a client? Not in the sense that you did a bad job at a project (be honest, it happens to everyone, including me) but you did a great job for a client. But you check out the site a few years, or maybe even a few months, later and see that…
The One Requirement for Charging Well
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A few weeks ago my friend Mario wrote an excellent article on pricing issues and quality in the WordPress space. In summary, my friend Mario says most of the WordPress ‘consultants’ are simply hopping on the bandwagon of a popular CMS but don’t really have the skills to help clients achieve a valid ROI on…
Focus on the Goal Not the Path
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A few weeks back I shared that I wanted to grow my business to a $1 million dollar business. That remains my goal and currently my top three strategies to get me there are: Offer more products for sale here. Have clients on conversion-based payments so as they make more, I make more. Get more…
More to Work Than WordPress
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At PressNomics 3 in January of this year, Hamid Shojaee gave a great talk about using side projects to learn. In short, Hamid’s team dedicates 30 days a year to build something in a field completely outside of their core technology. Maybe it’s Objective C or Node or something else entirely. When I look around at…
